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| About IvyOffice 10 |
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Designed around the small business
user the new IvyOffice 10 is the epitome of contemporary
business efficiency. Its intuitive skilfully crafted
interface gives users a Single Unified View of everything
that is important for profitability. IvyOffice improves
your profitability from the very first time you use
to every time you use it. |
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In a matter of weeks IvyOffice
will give your business the ability to copy its strengths
across all its operational areas. It will create for
you a dynamic and fluid organisation which is always
primed for growth. It will give you the ability to emulate
big business with built-in know-how to create meaningful
dialogues with customers at all interaction and transaction
touch points. |
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IvyOffice will help your business
to establish long lasting and profitable customer relationships
and thereby help you double your profitability |
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Customers are loyal to companies
who understand their needs and meet or exceed their
expectations. They are loyal to companies who care about
them. They are loyal to companies that deliver value,
in a way that is meaningful to them. |
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Without Customer Centric software
you don’t have a chance in hell to achieve ambitious
profitability growth or high levels of customer satisfaction. |
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For many businesses customer attrition
could is their single largest cost. The more satisfied
your customers the less customer attrition (churn) you
will have. IvyOffice can directly contribute to your
bottom-line by increasing customer satisfaction and
by creating high levels of customer loyalty. |
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| Here are some Churn facts: |
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For every customer who bothers
to complain there are 26 others who remain silent.
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A "wronged" customer
will tell 8 - 16 more people about the negative
experience |
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Some 91% of unhappy
customers will never buy from you again. |
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85% of lost customers result
because they think- "They just don't care about
me or my business". |
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It costs most companies six to ten
times more to find new customers than it does to keep
the ones you have happy and loyal. |
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What our customers are saying
about IvyOffice 10 |
Our Marketing and Account Management
departments came to us with a requirement for a CRM solution.
After doing some research I short-listed ACT, Goldmine,
Maximizer and IvyOffice. I was very intrigued by your
product. After speaking with someone on your sales team,
I knew you could offer us a cost effective solution that
would perfectly fit our requirements. IvyOffice has helped
us improve customer loyalty and profitability. It was
easy to adapt and our employees who are usually averse
to new technology simply love it. |
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We have also been very pleased with
your customer support and training assistance. Our Customer
Services Manager made it a point to visit my office and
thank me for recommending IvyOffice.
Thanks you guys have done a Great job |
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| Paul Cook |
IT Director
Simply Computing, Cambridge |
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