Home | Products | Services | Shop | Contact Us
 
About IvyOffice 10 
About IvyOffice 10
Designed around the small business user the new IvyOffice 10 is the epitome of contemporary business efficiency. Its intuitive skilfully crafted interface gives users a Single Unified View of everything that is important for profitability. IvyOffice improves your profitability from the very first time you use to every time you use it.
In a matter of weeks IvyOffice will give your business the ability to copy its strengths across all its operational areas. It will create for you a dynamic and fluid organisation which is always primed for growth. It will give you the ability to emulate big business with built-in know-how to create meaningful dialogues with customers at all interaction and transaction touch points.
IvyOffice will help your business to establish long lasting and profitable customer relationships and thereby help you double your profitability
Customers are loyal to companies who understand their needs and meet or exceed their expectations. They are loyal to companies who care about them. They are loyal to companies that deliver value, in a way that is meaningful to them.
Without Customer Centric software you don’t have a chance in hell to achieve ambitious profitability growth or high levels of customer satisfaction.
For many businesses customer attrition could is their single largest cost. The more satisfied your customers the less customer attrition (churn) you will have. IvyOffice can directly contribute to your bottom-line by increasing customer satisfaction and by creating high levels of customer loyalty.
Here are some Churn facts:
For every customer who bothers to complain there are 26 others who remain silent.
A "wronged" customer will tell 8 - 16 more people about the negative experience
 
Some 91% of unhappy customers will never buy from you again.
85% of lost customers result because they think- "They just don't care about me or my business".
It costs most companies six to ten times more to find new customers than it does to keep the ones you have happy and loyal.
What our customers are saying about IvyOffice 10
Our Marketing and Account Management departments came to us with a requirement for a CRM solution. After doing some research I short-listed ACT, Goldmine, Maximizer and IvyOffice. I was very intrigued by your product. After speaking with someone on your sales team, I knew you could offer us a cost effective solution that would perfectly fit our requirements. IvyOffice has helped us improve customer loyalty and profitability. It was easy to adapt and our employees who are usually averse to new technology simply love it.
We have also been very pleased with your customer support and training assistance. Our Customer Services Manager made it a point to visit my office and thank me for recommending IvyOffice.

Thanks you guys have done a Great job
Paul Cook
IT Director
Simply Computing, Cambridge
 
 
IvyOffice has provided us an excellent and cost-effective system for managing our customer relationships. In our business we need customer information quickly and all in one place. Your product met that need to the T.
We have found it indispensable for sales, marketing and customer support. We have increased customer numbers and improved our customer satisfaction levels. Wonderful product indeed!
Nigel Taylor,
Managing Director
Interim Management Answers Ltd., Middlesex
We’ll recommend it anyone who is serious about customer loyalty and profitability. The document management implementation of IvyOffice is indeed excellent. Well done guys!.
Brian Williams
IT Manager
Wessex Financial Solutions, London
With 100’s of new installations every day IvyOffice is fast becoming the de facto standard for integrated sales, marketing and customer service software.

Copyright 2004 Ivy Office. All rights reserved.