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IvyOffice Lite is the affordable
edition of IvyOffice 10. Its intuitive skilfully crafted
interface gives users a Single Unified View of everything
that is important for profitability. |
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For the home based business IvyOffice
Lite has the power to make even the most ordinary owner
manager perform as well as the most talented of large
company sales professionals |
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It will give home business owners
greater control of their day when speaking to customers,
suppliers and prospects; and when writing to customers,
faxing them or in emailing them |
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IvyOffice Lite can easily organise
their working day, and diaries of those who are helping
the business with customer support and purchases. Its
integrated task manager works to ensure that everyone
knows their tasks for the day |
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IvyOffice Lite is set up to accommodate
a maximum of 240 records and up to 5 interactions per
record. |
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| IvyOffice Lite will help your business to establish
long lasting and profitable customer relationships. |
Product features |
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Click on contact’s
email address to auto launch Outlook Express or
Outlook |
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Click on contact’s fax
number to auto launch fax template |
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Click to search
the internet for customer or contact related research
and save |
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Up to 4 search engines for
internet research |
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Integrated document, and records
management system |
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Keep stock 100’s of Products
with prices |
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Keep track of products in relation
to each customer interaction |
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Keep track of marketing and
referral channels |
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Record 100’s of scripts
for outbound telemarketing |
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Record 100’s of Helpdesk
FAQs for improving customer services and/or technical
support |
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Integrated Task manager and
Remind me alarms linking every customer interaction |
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Set alarms for individual
tasks and key dates |
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Link and store Excel spreadsheets
relating to customers or suppliers automatically |
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Link and store Word documents
relating to customer and suppliers automatically |
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Link and store PowerPoint presentations
relating to customers and suppliers automatically |
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Store additional addresses
and detailed notes for every customer, supplier
or contact |
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Document flow tracker |
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Keep track of time taken for
each transaction, appointment, task… |
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Set automatic reminders for
recurring events like insurance renewal dates |
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Invoicing and sales register |
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Purchase Register |
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Access to payments
and receipts records |
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Templates and direct access
for sales letters, Purchase orders, Delivery notes… |
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Customise it for remote or
flexible working or call centre applications testing |
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Upgrade to Ivyoffice 10 for
£69. |
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| System requirements - - Pentium II or
above with 64MB RAM and 40MB free disk space |
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Operating Systems-
Windows 98, Windows NT, Windows 2000, Windows ME, Windows
XP |
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| It is easy to use |
Single
unified view:
Instantly access everything you need to know about
a customer or supplier
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Colour
coded caller status
indicator:
Instantly indicates whether the caller is a customer,
prospect or supplier…
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Last
transaction and interaction details:
Describes your last interaction
with the customer; who handled
it, outcome, action taken...
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Lifestyle,
Insight, Dialogue model:
Instantly access dialogue model describing customer’s
likes and dislikes, preferred subjects, lifestyle,
sales potential etc.
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Outbound
scripts and Help Desk:
Instantly access customer psychology based telemarketing
scripts and customer support Help desk…
Integrated document manager:
Customer emails, faxes, letters, phone conversations,
invoices- all within one folder; saves time
Invoicing and billing:
Invoicing and billing in a customer centric environment |
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